Frequently Asked Questions
Everything you need to know about shopping with MacroBaby
What is your shipping policy for domestic orders?
We offer standard and expedited shipping across the country. Standard shipping typically takes 3-5 business days, while expedited options can deliver your items within 1-2 business days. Free shipping is available on all orders over $75.
How do I return or exchange a fashion item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Simply visit our Returns Portal to print your prepaid shipping label.
Are your baby clothes true to size?
Our apparel generally follows standard sizing, but since babies grow at different rates, we provide a detailed size chart on every product page with weight and height measurements to ensure the perfect fit.
What payment methods do you accept?
MacroBaby accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How do I care for delicate fabrics and organic cotton?
To maintain the quality of our garments, we recommend machine washing on a cold, gentle cycle and tumble drying on low. For items with lace or embroidery, hand washing is recommended to prevent snagging.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our tracking page where you can monitor your package's journey.